Privacy Policy for North Coast Smallgoods

Last updated: 07/04/2025

At North Coast Smallgoods, we are committed to protecting the privacy and security of our customers and users. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect your personal information. This policy applies to all information collected through our website (northcoastsmallgoods.com.au), our mobile application, and any related services.

1. Information We Collect

• Personal Information: 
  When you register for an account, we collect your name, email address, business details, and contact information.
• Order Information: 
  We collect information related to your transactions and purchases, including payment information, which is processed securely.
• Usage Data: 
  We automatically collect information when you use our website or app, such as IP addresses, browser type, and information about your interactions with our site.

2. How We Use Your Information

• To Provide Products and Services: 
  We use your information to process your orders, manage your account, and provide customer service.
• To Improve Our Services: 
  We analyse usage data to understand how our services are used and to improve them.
• For Marketing Purposes: 
  With your consent, we may send you promotional information about new products, special offers, and other news.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis. These third parties are prohibited from using your information for any other purpose.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information stored with us. You can also object to or restrict certain processing of your information. To exercise these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “last updated” date at the top.

7. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: john@northcoastsmallgoods.com.au
Phone: 07 5450 1888 
Address: 17 Page St, Kunda Park QLD 4556